Ice Storm and PFUD Operations

The recent ice storm tested the resiliency of the Prestonwood water and wastewater facilities.

Prestonwood fared better than many utility districts because we did not lose our electrical service since we are in the same electrical supply grid as the local hospitals.

In the event of a power interruption, our water supply and wastewater treatment systems are both equipped with standby generators to ensure continuous service.

Prestonwood’s water supply is provided by both in-district water wells #1 and #2, and treated surface water provided by the North Harris Regional Water Authority (NHRWA) delivered by pipeline to Water Plant #2 (Camborne Lane).

Unlike the City of Houston supplied water (NHCRWA) that required a “boil water notice,” Prestonwood UD did not issue a boil water notice because our system operator switched our water supply to 100% in-district water wells until the COH boil water notice was discontinued.

Prestonwood residents can be assured that PFUD Board is dedicated to provide the most reliable services to our neighbors that we can.

To maintain and approve our system reliability:

  • Standby water wells Nos. 1 and 2 are regularly tested and maintained in a ready condition.
  • Capital budget projects include replacement of  aging standby generators for Water Plant # 2 and the Wastewater Treatment Plant.
  • Other scheduled projects are designed to reduce the impact of flooding caused by storms like Harvey.

PFUD is also fortunate to have the support of consultants that have over thirty years of continuous service with the District.

Water District Management (WDM), the operating company that operates and maintains our facilities, deserves a well earned praise for the proper and timely winterizing prior to the freeze. Many utilities failed to winterize and the result was unnecessary outages and hardship for the customers.